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Pat Romanski

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News Item

Serena Software with Google Apps and Gmail

With Google Apps and Google Gmail, free or premium service combined with the cost-effective UCN Vmerge solutions

Voice Mobility International, a Vancouver-based developer and provider of carrier and enterprise messaging solutions, announced Serena Software (www.serena.com), based in Redwood, California has deployed the Vmerge unified communications solution.

Serena is a privately owned company with 29 offices in 14 countries and approximately 800 employees. Founded over 25 years ago, Serena has over 15,000 customers including 96 of the Fortune 100.

"The Vmerge solution from Voice Mobility is currently in place for all of our global employees," said Sean Cunningham, Manager, Worldwide Network Operations, Serena Software. "We selected Voice Mobility because it was the only vendor to provide native integration and a unified mailbox with Google Gmail®."

With Google Apps and Google Gmail, free or premium service combined with the cost-effective UCN Vmerge solutions, IT managers can roll out new technology to keep pace with consumer technology.

Advantages for UCN Vmerge users include:

- Increased storage limits for e-mails voice and fax messages;

- Ability to create and share corporate calendars;

- Worldwide access to e-mail, voicemail and fax messages on their Gmail® browsers, Outlook® Inbox or Mobile Devices;

- Send faxes directly from their Gmail® account;

- Receive voice and fax messages in their Gmail® account;

- Record and deposit office conversations in their Gmail® account;

- Manage live calls from their desktop;

- Click-to-dial internal and external numbers from any Google® application;

- Synchronize call logs;

- Import Google® Contacts into UCN Vmerge for remote access;

- Utilization of least cost routing available from the enterprise PBX.

As is standard with all Voice Mobility's unified communication solutions, message waiting indication and message notifications, mobile workforce integration and offline access to the user's inbox are included with the base package.

"We are extremely proud to announce Serena Software as our first Google Apps® customer," said Mike Seeley, VP Sales, Voice Mobility. "Vmerge has been integrated into the company's IT infrastructure and is performing beyond our customer's expectations. Watch soon for a case study on how the deployment was done and the business advantages of this integration. This is truly a first in the marketplace. I'd like to thank the Serena and VMI teams for their hard work in making this opportunity a reality."

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